At Al Farid, we aim to provide a smooth and reliable shipping experience for all our customers. Please read our shipping terms carefully before placing an order:

1. Order Processing Time

All orders are processed and shipped within 3-5 working days after payment confirmation.

We do not guarantee same-day or next-day dispatch unless agreed in writing.

2. Delivery Charges

Shipping charges are calculated based on your location and product weight.

Final shipping costs will be displayed at checkout before you complete payment.

3. Delivery Time

Delivery timelines depend on your location and the courier service’s availability.

Once shipped, the responsibility for delivery lies with the courier company.

4. Courier Service Responsibility

Al Farid is not liable for delays caused by courier operations, weather conditions, strikes, or other unforeseen events.

In case of lost or misrouted packages, we will assist you in raising a claim with the courier but cannot provide direct compensation.

5. Address Accuracy

Customers must ensure that the delivery address and contact details provided are accurate.

Orders returned due to incorrect address or unavailability will be reshipped at the customer’s expense.

6. Damage During Transit

We pack products with utmost care. However, we are not responsible for damage, leakage, or breakage during transit.

7. Unclaimed Packages

If a parcel is returned due to refusal to accept or non-availability at the delivery address, re-shipping charges will apply.