Frequently Asked Questions

We sell premium Saudi Arabian dates (Ajwa, Mabroom, Kalmi, Amber, etc.), dry fruits, dried berries, seeds, and more — both retail and wholesale.

We are based in Bandra West, Mumbai, India.

Yes, we ship across India through reliable courier partners.

No, we accept only prepaid orders.

Delivery charges depend on your location and order weight.

Orders are shipped within 3 working days and delivery time varies by location.

We use safe and secure packing to maintain freshness and reduce damage risk.

Please report within 24 hours with photos/videos so we can help raise a claim with the courier.

Due to the perishable nature of our products, returns or exchanges are not accepted.

Keep them in an airtight container in a cool, dry place. Refrigeration is recommended for longer freshness.